Tech Support

Do More For Less:  40% Less Than Other Industry Solutions

Through American Technical Support, Element offers its clients US-based technical support along with Sigma Systems Device Provisioning Manager and the Centina Systems NetOmnia™ Fault and Performance Monitoring solution.


With American Technical Support, companies can save up to 40% off their monthly internet support costs.


For a low, per subscriber cost, companies will receive true industry leading solutions including:


Today's consumers want access to the latest products and services and are not willing to sacrifice convenience or quality. Element will help you meet the demands of today's consumer with a cost efficient, customized package of services featuring our expert customer support solutions.

 

Specializing in the following systems and programs:

Ticket Systems
Computer Associates
SoFront
Remedy
Resolv, Inovaware
Elements' ETS &
Many other proprietary systems

Markets
ADSL / VDSL
HPNA
Dial up
Wi-Fi
Ethernet
Cable/Coax
Powerline

Provisioning System & E-mail Systems
WiBoss
Aradial
IRIS
Passym
Head-End Systems
Cisco
Colubris
Nomadix
Monowall
Pfsense
Airpath
Knovative
Terayon
Zyxel
IP3
SMC
Linksys
Dlink
Pronto
Multiple Proprietary Systems
*Protected by NDA

Modem/CPE
2 wire
Motorola Surfboard
TuT
Cisco LRE
Hitron
Elastic
Switches
Paradyne DSLAM
SMC DSLAM
HiTron
TUT
Teledex
Cisco LRE / Cisco Etherner
HP Ethernet and Fiber family
DLINK
Linksys
Wi-Fi
Trango
3com
Moto Canopy
Strix Systems
Cisco
Dlink
Linksys
Buffalo
Netgear

Monitoring
SNMPC
Nagios
OpenNMS
Cacti
MRTG
PRTG
CAS *inhouse