Element is committed to protecting the privacy of customers who use its billing and customer care solutions. The company maintains strict customer information privacy policies and uses state-of-the-art technologies to safeguard customer information and communications from unauthorized intrusions.
Element has the following privacy policy to explain why we collect particular information and how we will protect you personal privacy within our Web site. The following discloses our information gathering and dissemination practices for the Web site located at the URL www.ElementCare.com. Element reserves the right to change this policy at any time by posting a new privacy policy at this location.
Information We Collect
Contact Information: Some areas of our Site request or require contact and other information. During the registration process, we collect personal and other information such as your name, address, and email address. Your contact information may be used to get in touch with you when necessary in respect to transactions conducted through the Site, material changes in our Site's policies, or otherwise. We do not share your contact information with any third party without your consent, except to a court or government agency if required by law.
Internet Protocol Address: We collect an IP address from all visitors to our Site. We may use your IP address to help diagnose problems with our server, and to administer our Web site. We may also maintain a database of transactions on the Site and we use this information in aggregate form to track the success of the Site.
E-mail Contents: The company will not read or disclose to third parties private e-mail communications that are transmitted using Element or CSG services except as required to operate the service or as otherwise authorized by law.
Improper Conduct: Element may also use customer identifiable information to investigate and help prevent potentially unlawful activity or activity that threatens the network or otherwise violates the customer agreement for that service.
Use of Cookies
Our Site may use cookies to enhance your experience while using our Site. Cookies are pieces of information that some Web sites transfer to the computer that is browsing that Web site and are used for record-keeping purposes at many Web sites. Many consider the use of cookies to be an industry standard. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our Site will not function properly when you view them.
Customer Concerns
If you have any questions about this privacy policy, the practices of this Site, or your dealings with this Site, you can contact our Web Site Administrator/Web Master. (webmaster@elementcare.com)
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