NOC Monitoring

Around The Clock NOC Services

Network Technology drives your business and your profits 24/7/365 and we help you keep it that way. By usingĀ American Technical Support 24 x 7 NOCyou have the tools to monitor networks, enabling devices and processes in order to detect, escalate, restore, and follow-up on anomalies occurring in your network. Minimize network glitches and maximize profits with American Technical Support.


With American Technical Support, you get a technical understanding of complex home network environments, an understanding of broadband network principles and operational requirements of TCP/IP networking.



    24/7 Network Operations Center- “E-911 Level”

    • Network Support
      • Tier 1-3 support and troubleshooting
      • T based and Optical Circuits, VPN, WAN, LAN
      • Audit and engineering
    • Alarm Monitoring
      • SNMP, ICMP, Server Services and TL1
      • NetOmnia, Orion, Cranogg, DPS, customized requests
    • Outage Troubleshooting
      • Policy-based escalation
      • Dispatch/notification