Element implements CSG's Inventory Management solution to track your valuable equipment assets by serial number, location and owner; distinguish subscriber-owned equipment from provider-owned; allow for model-specific edits; and define features and attributes by equipment make and model type. In addition, Element's solution defines equipment movement procedures, tracks unrecovered equipment and logs the history of equipment moves.
Protect expensive hardware assets by tracking them throughout their life cycle-from the manufacturer to warehouse, warehouse to technician and finally, technician to customer. Ensuring that end users receive their products in a timely manner increases customer satisfaction while saving costs on lost equipment. With inventory management software by industry leader CSG Systems, Element monitors the management of your equipment at all stages, ultimately improving the bottom line.
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Billing services, tech support and a customer service call center to drive your business