News

Sharing Our News and Corporate Information

Thank you for your interest in Element Customer Care. The information below provides a snapshot of who we are and contacts for the media.

Element Customer Care is a Durham, NC-based company with nearly 250 employees and full time contractors. We offer billing services, tech support and customer service call centers.

By utilizing Element’s unique services, clients are kept current in the ever-changing telecommunications marketplace and are freed-up from administrative burdens to allow greater focus on growing their business.

Element’s partnership with CSG Systems gives our clients access to CSG’s unique combination of solutions, services and expertise to improve operational efficiencies and deliver a quality customer experience in a competitive marketplace.

Contacts:
Colleen Fischvogt
Marketing Specialist
919.794.8773 x5807

Matt Zemon
President
919.794.8773 x5816

News releases

30 April 2008 Element Customer Care Inks Contract To Support Direcpath Data Products
16 April 2008 Element Customer Care’s President Named an Editor’s Choice Speaker at Broadband Summit
09 April 2008 Element Supports DIRECPATH Implementation Of CSG Systems’ TechNet
05 March 2008 Element Customer Care Graduates First Cisco CCNA Class 
12 Feb 2008 Element Customer Care Meets First Quarter Goal Early
14 Jan  2008

Element Customer Care Named NCTC Preferred Billing and Customer Care Provider
24 Jan 2007

Element Customer Care Signs Deal with CSG Systems
   

Billing services, tech support and a customer service call center to drive your business