News

Sharing Our News and Corporate Information

Thank you for your interest in Element Customer Care. The information below provides a snapshot of who we are and contacts for the media.

Element Customer Care is a Durham, NC-based company with nearly 250 employees and full time contractors. We offer billing services, tech support and customer service call centers.

By utilizing Element’s unique services, clients are kept current in the ever-changing telecommunications marketplace and are freed-up from administrative burdens to allow greater focus on growing their business.

Contacts:

Matt Zemon
President
919.237.4916

Colleen Fischvogt
Marketing Specialist
301.335.5261

 

News Releases

2 Oct. 2009 Zemon Wins Movers and Shakers Award 2009
16 April 2009 Zemon Shares Latest Information on Call Center Technology at Broadband Summit 2009
18 Mar. 2009 Element Customer Care Wins 2009 Business Champions Award
10 Oct. 2008 Element Customer Care Joins LiveOps Call Center Exchange Program
10 Sept. 2008

Maximus Becomes Latest ElementClient For

High Speed Data and Video on Demand Support
16 July 2008

Roomlinx Signs with Element for Superior HSIA

and Media and Entertainment Support

26 June 2008 Element Customer Care Expands Call Center Operations to Better Serve New Clients
21 May 2008

Element and Subscriberwise® Form Partnership

For Superior Risk Management Solutions
15 May 2008

Element Joins in Celebration of CSG Systems’

Billing & OSS World Award for ACSR

30 April 2008 Element Inks Contract To Support Direcpath Data Products
16 April 2008 Element Customer Care’s President Named an Editor’s Choice Speaker at Broadband Summit
09 April 2008 Element Supports DIRECPATH Implementation Of CSG Systems’ TechNet
05 March 2008 Element Customer Care Graduates First Cisco CCNA Class 
12 Feb 2008 Element Customer Care Meets First Quarter Goal Early
14 Jan  2008

Element Named NCTC Preferred Provider
24 Jan 2007

Element Customer Care Signs Deal with CSG Systems