An element is defined as a component, one of the individual parts of an entity and/or a situation in which you are most effective. Element Customer Care incorporates these ideas to provide advanced customer service for cable, broadband and telecommunications operators.
Elements' superior products include CSG Systems' billing services, customer care and tech support, Elements' elite call centers, First National Bank remittance services and more.
Our solutions help you support the latest technology and services. We can keep you current in the ever-changing marketplace with a customized bundle for your company.
Element frees you of administrative burdens so you can focus on growing your business.
What we do?
Element Customer Care is a Durham, NC-based company, with nearly 250 employees and full-time contractors. We offer billing services, tech support and customer service call center operations and management. By utilizing Element's unique services, clients are kept current in the ever-changing telecommunications marketplace.
Element's partnership with CSG Systems gives our clients access to CSG's software solutions. Our combined expertise improves operational efficiencies and delivers a quality customer experience in a competitive marketplace.
Element recognizes the value of customer interactions and the client's need to implicitly trust its services partner. From tech support to bill printing services, we support client goals with flexible, customized solutions for customer service and technical support.
Experience and a commitment to industry best practices form the foundation of Element's success. Our talented, caring team of professionals does the rest.
Corporate Headquarters
Element Customer Care
2635 Meridian Parkway, Suite 140
Durham, NC 27713
T: 866.291.6500
F: 303.557.0816
Billing services, tech support and a customer service call center to drive your business