Statements

Turn a Monthly Task into a Marketing Tool

Through Element, you can turn a routine monthly activity into a targeted marketing tool using CSG's Enhanced Statements and Output Solutions. These software suites help you effectively market to individual subscribers through an already established mode of communication - their billing statement.

Over the last 20 years, CSG has fine-tuned all printing and mailing capabilities by serving one of the most demanding transaction-oriented consumer markets - the cable TV industry. CSG utilizes a state-of-the-art system that includes fully-automated processes, high-speed laser printers, intelligent insert equipment and a computerized internal tracking system. CSG's insert machines are able to complete 2.4 million statements in a 24-hour period, resulting in greatly enhanced productivity and output totals in addition to headcount savings.

Element uses CSG's Enhanced Statement presentation and output services to help you remain responsive to your customers. Every month, more than 53 million North American customers receive statements generated by CSG.

With Element, you have an attractive alternative to in-house print shops or multiple print and mail vendors. These industry-leading statement presentation services save your company time and money. Let us help you generate up-selling opportunities and deliver informational messages.

Element processes each statement, billing insert, letter and notice according to our stringent quality and accuracy standards.

We offer:
Statement and invoice design, formatting and printing.
Archival services.
Customer letter creation.
Marketing services.
Online viewing.
Past-due notices.

Sample of Enhanced Statements

Download a data sheet on SmartLink® BOS Interface.


Billing services, tech support and a customer service call center to drive your business